UK SME claims origination

Money your business is owed —recovered.

UK businesses are sitting on an estimated £5–11 billion in recoverable refunds — from mis-sold energy contracts, undisclosed broker commissions on loans and asset finance, and claims that survive IVA and insolvency. Most firms never know. We find it, chase it, and get it back.

No documents needed to start No recovery, no fee No cold calls, ever
Eligibility check · takes 60 seconds0%

What do you want to check?

Pick the closest match. Most clients qualify on more than one — we'll flag them.

£3–6bn

Recoverable from UK SME energy broker uplifts — the doctrine runs back to 2007

£2–5bn

Hidden commission pool on business loans, asset finance and mortgages

<15%

Of SMEs know these claims exist — the awareness gap is the opportunity

Capital · business claimants

Need capital? You may already own it.

If we confirm your business has a recoverable claim, you have a choice: wait for the settlement — or access capital against it today. No new debt. No personal guarantees. No equity given up. It’s your own money, earlier.

Not a loan

Nothing to repay. No covenants. No PGs. It’s the sale of a receivable, not the creation of debt.

Not equity

No cap-table change. No board seats. No drag-rights or ratchets. 100% ownership intact.

Cash in ~14 days

Faster than any bank committee, quieter than any raise. From signed docs to funds cleared.

For insolvency practitioners

Every estate in your book is a pool of unclaimed refunds.

Broker commissions on energy. Undisclosed uplifts on asset finance. Called PGs sitting on top of unfair facilities. SIP 2 requires you to investigate estate assets — commission claims are a recognised chose in action. If they exist, they vest in the estate and belong to creditors.

refunds.energy already works with IP firms across the UK. One LOA from the office-holder, a full commission audit of every facility in the file, no upfront cost, proceeds paid to the estate. A named partner contact per firm.

Every facility, every file

Energy, asset finance, invoice finance, commercial mortgages, loans, called PGs. Commission sits in all of them. Most IPs never audit.

SIP-aligned process

Audit report evidences SIP 2 investigation whether claims exist or not. Fee language drops into SIP 9 reporting. No rework on your file.

Zero distraction to your team

Documents pulled under DSAR by us, claim raised by us, recovery paid to the estate account. One LOA, one named contact, one stated fee on success.

Why haven't you claimed yet?

Most UK businesses haven't. Here's why — and why that stops today.

Inertia isn't laziness. It's a rational response to a stacked information environment. We've met the three reasons head-on.

“I didn’t know I could.”

Fewer than 15% of UK SMEs know that undisclosed broker commissions on energy or finance are recoverable. The doctrine goes back to Hurstanger (2007). Your accountant probably hasn’t mentioned it because it isn’t their lane.

Free 60-second check — no documents — tells you if you’re in scope.

“It’ll damage my relationship with my bank or supplier.”

You claim against the broker’s commission or the supplier’s unfair uplift — not against the facility you rely on. In the vast majority of cases your incumbent relationship is untouched, and in many, the supplier settles quietly.

We handle every contact. Your relationship managers never hear from us unless you say so.

“I don’t have 15 hours to dig out old contracts.”

You don’t need them. We obtain energy contracts and finance documents under data subject access requests, and chase the rest. Your time commitment from start to settlement is typically under 90 minutes, spread over months.

Under 90 minutes of your time. From first call to settlement.

What the next step looks like

Three ways forward. Pick the one that fits your next 20 minutes.

All three land on the same case file with the same named caseworker. No re-explaining. Rotates every seven seconds — hover to pause.

Option 1 · Book a call

20 minutes with a named caseworker. No pitch.

A direct, structured qualifying call. Specific questions about your contract and broker — and you leave with an indicative recovery range before you hang up.

Open booking tab
  • 20 minutes
    Structured qualifying call — not a pitch
  • Under NDA if you'd like
    Signed before the call — just ask
  • Named caseworker
    Same person runs your file end-to-end
Named-peer case studies

Businesses like yours have already been paid out.

Anonymised at client request; figures are post-fee net recoveries.

Midlands engineering · 42 FTE£23,400
Nobody told us the broker took a cut. It was 1.1p on every kWh for three years.
Refunds.energy ran the whole thing — we signed one form at the start and a settlement letter at the end.
Kent restaurant group · 3 sites£47,800
We'd been through a CVA. We assumed that killed the claim. It didn't.
The asset finance commission on our refit loan came back clean. Paid our rent deposit for the next site.
Yorkshire haulier · 8 vehicles£18,200
Two loans and an invoice finance facility. All three had commissions we weren't told about.
Settled without going near a court. Took nine months and maybe an hour of my time.
Fee transparency

25% + VAT of recovered amount. No recovery, no fee.

No retainer. No hourly fees. No hidden disbursements. You only pay us if you receive money back — and the fee is stated in plain figures before you sign anything. If we don't recover, you owe nothing.

Eligibility checkFree
Ongoing case managementIncluded
Success fee on recovered amount25% + VAT
You pay if no recovery£0
Personal claims · referral only

Credit cards, revolving credit, PPI residuals?

We don't handle personal claims in-house. But if you think you have one, we'll pass you to a regulated solicitor on our panel — free of charge, no referral fee to you.

FAQ

Straight answers, no asterisks.

  • refunds.energy originates commercial (B2B) claims. UK claims management of business-to-business commercial contracts is outside the FCA claims management perimeter, so FCA authorisation is not required for the B2B lane. Personal claims (credit card, PPI, motor finance) are referred to a regulated solicitor panel — we do not conduct regulated claims-management activity in that lane.

See if you qualify. 60 seconds. No documents.

If you're not in scope, we'll tell you in the next email. If you are, we'll tell you roughly how much and what happens next.